Terms of Service

Welcome to StoreSereal. By accessing or using our website and services, you agree to comply with these Terms of Service ("Terms") and all applicable laws and regulations. Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you should not use our website or services.

1. Acceptance of Terms
By accessing or using the StoreSereal website and services, you agree to be bound by these Terms, which govern your use of the site and any purchases you make. If you do not agree to these Terms, you may not use the website or make any purchases from us.

2. Changes to Terms
We reserve the right to modify, update, or revise these Terms at any time. All changes will be posted on this page, and the updated version will have a new "Effective Date." You are responsible for reviewing these Terms periodically. Continued use of the website after changes to the Terms indicates your acceptance of the modified Terms.

3. Products and Services
StoreSereal offers a variety of products for sale, including home goods, kitchenware, furniture, and decor. All product listings, descriptions, and prices are subject to change without notice. While we strive to display accurate product images and descriptions, we do not guarantee that the product descriptions are error-free. In the case of a discrepancy between a product's actual features and the description on our website, we reserve the right to correct the error.

4. Orders and Payments

• Placing an Order: When you place an order on StoreSereal, you are making an offer to purchase the listed product(s) at the specified price. We reserve the right to accept or reject your order based on product availability or other reasons.

• Payment Methods: We accept payment through credit cards, debit cards, PayPal, and other methods specified on the website.

• Order Confirmation: After you submit an order, you will receive an email confirmation of your purchase. This email does not indicate acceptance of your order. Your order will only be accepted once your payment is processed, and we confirm the dispatch of the product.

5. Shipping and Delivery

• Shipping Methods: We offer standard and expedited shipping options. Please refer to our Shipping Policy for details about our shipping methods, delivery timeframes, and fees.

• Order Processing Time: Orders are generally processed within 1-3 business days. Once your order is processed, you will receive an email with tracking information.

• Shipping Fees: Shipping charges are determined based on your order's size, weight, and destination. Orders over $50 may qualify for free shipping, subject to the terms outlined in our Shipping Policy.

6. Returns, Exchanges, and Refunds

• Return Eligibility: We accept returns and exchanges for both defective and non-defective products within 14 days of receiving your order. The product must be unused, undamaged, and in its original packaging.

• Return Shipping: Customers are responsible for return shipping fees unless the product is defective or damaged. In such cases, we will cover the return shipping costs.

• Refund Process: Once your return is processed, a refund will be issued to your original payment method within 5 business days. It may take an additional 5 business days for the refund to appear in your account, depending on your payment provider.

• Non-Refundable Items: Certain items, such as personalized or custom-made products, are not eligible for returns or refunds unless they are defective.

7. Privacy and Data Protection

• Privacy Policy: Your privacy is important to us. We collect, use, and store your personal information in accordance with our Privacy Policy. By using our website and services, you consent to the practices described in our Privacy Policy.

• Data Security: We use secure encryption technologies to protect your personal data during transmission. However, we cannot guarantee absolute security against data breaches.

8. Limitations of Liability

• Product Use: StoreSereal is not responsible for any misuse of our products. By purchasing from us, you acknowledge that you will use the products in accordance with the instructions provided.

• Limitation of Liability: In no event shall StoreSereal be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our products, services, or website. Our liability is limited to the total amount paid for the product in question.

9. Intellectual Property

• Content Ownership: All content, including text, images, logos, designs, and trademarks, on the StoreSereal website is owned by StoreSereal or its licensors. You may not use, reproduce, or distribute any content without prior written consent from StoreSereal.

10. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising from or related to these Terms or your use of the website shall be resolved in the competent courts of the United States.

11. Dispute Resolution
In the event of a dispute, you agree to first attempt to resolve the issue informally by contacting StoreSereal’s customer service team. If a resolution cannot be reached through informal means, you agree to submit to binding arbitration under the rules of the American Arbitration Association.

12. Account Responsibility

• User Account: You may be required to create an account to make purchases on StoreSereal. You agree to provide accurate and complete information and to keep your account details secure.

• Account Security: You are responsible for all activities that occur under your account. If you suspect unauthorized access to your account, you should notify us immediately.

13. Termination of Service
We reserve the right to terminate or suspend your access to our website or services at any time, without notice, for any reason, including but not limited to a violation of these Terms.

14. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at:

• Email: info@storesereal.shop

• Phone: +1 (820) 999-3989

• Address: 115 Colonial Parkway, Unit A, Yorkville, IL 60560, United States

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.