Shipping Policy
At StoreSereal, we strive to provide a smooth and reliable shopping experience. Below are the details of our shipping process and policies.
1. Order Processing Time
-
Processing Time: All orders are processed within 1-3 business days after your purchase is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
-
Order Confirmation: Once your order is placed, you will receive an order confirmation email. After your order is processed, you will receive an email with tracking information once it has been shipped.
2. Shipping Methods and Delivery Timeframes
We offer the following shipping methods:
-
Standard Shipping (7-15 Business Days)
-
Shipping Time: 7-15 business days from the date of shipment.
-
Shipping Fee:
-
For orders between $0.00 to $50.00, the shipping cost is $10.00.
-
For orders over $50.00, standard shipping is free.
-
-
-
Expedited Shipping (3-7 Business Days)
-
Shipping Time: 3-7 business days from the date of shipment.
-
Shipping Fee: $25.00 for expedited delivery.
-
At checkout, you can choose between Standard Shipping and Expedited Shipping based on your preference.
3. Free Shipping Offer
-
We offer free standard shipping on orders over $50.00.
-
This offer applies only to orders shipped within the United States.
4. Shipping Restrictions
-
We currently only ship within the United States.
-
We do not ship to P.O. Boxes or APO/FPO addresses.
5. Shipping Address
-
Please ensure that your shipping address is entered correctly. We are not responsible for any delays or errors in delivery due to incorrect addresses.
-
If an address mistake is made, please contact our customer support team within 24 hours of placing your order so we can make the necessary changes.
6. Tracking Your Order
-
Once your order has been shipped, you will receive a tracking number via email.
-
You can track the status of your shipment on the respective carrier’s website.
7. Delivery Issues
-
Missing or Lost Packages: If you experience any issues with your delivery, such as a lost or missing package, please contact us immediately. We will investigate the issue and work to resolve it as quickly as possible.
-
Delivery Delays: While we do our best to ensure timely deliveries, we cannot guarantee delivery times due to factors outside our control, such as weather conditions or delays caused by the shipping carrier.
8. Shipping Fees
-
Shipping fees will be calculated at checkout based on the shipping method you choose and your order’s destination.
-
For orders under $50.00, a $10.00 shipping fee will be applied at checkout.
-
Orders over $50.00 will automatically qualify for free standard shipping.
9. International Shipping
-
We currently do not offer international shipping.
-
All shipments are made within the United States only.
10. Contact Us
If you have any questions about your order or shipping details, please feel free to contact our customer service team:
-
Email: info@storesereal.shop
-
Phone: +1 (820) 999-3989
-
Address: 115 Colonial Parkway, Unit A, Yorkville, IL 60560, United States
Thank you for shopping with StoreSereal! We appreciate your business.
Comment